The Times‘ Tom Whipple reports on a new study which indicates that the number of face-to-face interactions between staff fell precipitously after companies switched to an open-plan design. Researchers for a study published in the journal Philosophical Transactions of the Royal Society B found that such encounters in open-plan offices declined by 70%. Ethan Bernstein from Harvard Business School observes that when workers had too little privacy they were more likely to try to compensate in other ways. “People put on huge headphones to avoid distraction. They stare intently at their screens because they know people are watching and want to look busy,” he says.
Source: The Times
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